Frequently Asked QuestionsThe spot where you can get all your answers to commonly asked questions
Frequently Asked Questions
Please have a look through the frequently asked questions (FAQs) to find a possible solution to any issues you might have with our products or services before calling us. If you cannot find anything by using the search bar to the right, then please call, text, or email us and we’ll do our best to assist!
If one earplug doesn't go in correctly in one ear, chances are it is for the other one. See the below picture, and compare your earmold to the earmolds below. The earmold on the left looks like the left one. The other one is the right.